Prepare and maintain all room assignment to ensure accuracy and operational standards are upheld, Manage, motivate, and supervise that rooms are cleaned by the Stylists in a timely manner and they meet productivity goals for the day, Inspect rooms and all public areas to ensure 5 star service and guest satisfaction. Make sure floor storage areas and closets are kept in an orderly and clean fashion. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! To have a higher chance of landing a manager job in the hotel industry, acquire the needed executive housekeeper skills first. Maintain good relationship with managers of other units in the organization. He/she is detailed to maintain housekeeping equipment in a good working state and to determine the minimum standards of clothing for members of staff. A company needing to fill the position of executive housekeeper wants someone who is willing to go above and beyond the duties of a general cleaning assistant. Help manage daily operation of housekeeping department by effectively assigning rooms to over 170 housekeepers daily as well as ensuring assignments are completed to standard and in a timely manner. Performed bi-weekly inventories and placed food orders for breakfast and evening food service. It just takes a little thought to match a housekeeping resume to a job description like a set of fitted sheets. Identify opportunities for improved revenue, and create action plans to achieving personal and collective goals. Housekeeping Manager for 223 room boutique property. Ensured safe working environment and implemented for the team to follow these guidelines. ... You may want to tailor it to fit a specific job description. Received Employee of the Quarter Award for two consecutive quarters. These cookies will be stored in your browser only with your consent. They ensure adequate staffing in the light of the responsibility assigned to their departments, but are also expected to ensure that the payroll of members of staff in their department does not exceed budget, h2>Housekeeping Manager Job Description Example/Sample/Template. Responsibilities highlighted on sample resumes of Housekeeping Managers include planning, organizing and directing team members to ensure the highest degree of guest satisfaction; and purchasing, re-ordering and maintaining housekeeping supplies and inventory. These cookies do not store any personal information. Strengthen relationships with integral departments to streamline processes. Maintained housekeeping budget, providing billing summaries and expenses for various events. It is mandatory to procure user consent prior to running these cookies on your website. Inspect all VIP arrivals ensuring highest level of quality. He/she is responsible for addressing complaints of members of staff on situations preventing or inhibiting their utmost performance. Handled conflict resolution and conduct personnel (staff) evaluations. Performed daily Pre-shift meeting with team members to ensure importance information is discussed. Experience with open house duties, Day and Night Floor management and dispatcher. Conducted inspections of all areas with the ability to anticipate customer needs, change goals and direction quickly while multitasking. Preform daily inspections to ensure adherence with departmental policies and 5 Star room guidelines are met daily. The hiring manager will expect to receive applications from individuals who show a consistent history of excellence. If you are a professional housekeeper writing a resume, you are probably looking to. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Prepares and conduct 90 days and annual performance reviews. Maintained and monitored on site laundry facility that provided service for the hotel staff, guests and for the hotel linen. Evaluated performance for annual reviews of housekeepers, house person, breakfast and laundry attendants. Coordinated, delegated and supervised daily tasks and special projects. This document includes headers, short paragraphs, and bulleted lists to create an easy-to-read layout. Ability to anticipate customer needs, change goals and multi-task. Ensure that all equipment is kept clean and in proper working condition; ordered equipment supplies and request equipment repairs as needed. Handled all purchasing for the department. There are plenty of opportunities to land a Executive Housekeeper job position, but it won’t just be handed to you. Team Member The excellent housekeeper job search resources will help you to develop a winning job application. Oversee cleanliness and brand standards in a 108 guest room hotel. Conduct detailed inspections of up to 80 rooms and public areas daily. Responsible to cross training and developed action plans on areas of weakness and followed up with corrective and proactive training. Now Hiring: Housekeeping Manager You are part of the Housekeeping team. Manage the day-to-day activities of the housekeeping and laundry departments. For a housekeeping job, a straightforward resume layout is the way to go, and it’s best to avoid unnecessary color or pictures. Conducted monthly meetings with individual staff to conduct information flow. Using key phrases from the job posting helps you come across as a clear candidate for the position. The fact that no hotel can do without a housekeeping manager is underlined by their job description. Attend morning meetings with the general manager and discuss matters that involve the housekeeping dept. Apply to Housekeeping Manager and more! Responsibilities include coordinating daily work assignments for room attendants, housemen and public space team member. Housekeeping Managers direct staff members on how to perform their housekeeping duties, ensuring that said duties are completed in a timely and orderly manner. Director Of Housekeeping Resume Examples. Housekeeping managers ensure effective coordination of staff and equipment use. This website uses cookies to improve your experience while you navigate through the website. A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean everyday. Housekeeping representative to the Operations Committee and Standards Committee. Created and improved linen work sheets and inventory procedures. Your housekeeper resume should include your most relevant abilities and skills. Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer, The ability to take the initiative and lead others, Knowledge of the process of sterilizing equipment, Work experience as a housekeeping manager may be considered in lieu of appropriate certification, The ability to communicate effectively both orally and in writing, Punctuality to serve as an example to employees, Basic understanding of how to carry out plumbing and electrical repairs, The ability to think critically over housekeeping issues and proffer cost-effective solutions, Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately, Proficiency in the use of information and communication technology tools is a plus for prospective housekeeping managers, Pre-employment tests: Some employers may require that you pass certain. Hire, Schedule and discipline members in accordance with contracts. Promotion position given in October 2013 to be the Assistant Housekeeping Manager of 429 rooms, 43 employees and two supervisors. Crafting a Executive Housekeeper resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Writing a great Housekeeper resume is an important step in your job search journey. Enhanced guest experience through effective management of traffic. Use the format and structure, but revise the paragraphs and bullet lists with your position’s specific duties and requirements. As the Housekeeping Manager, you directly oversee the housekeeping, laundry … Active member of property's Green Team, Safety Committee, Associate Rallies, Wellness Program, Associate of the Month Selection Committee, interview process and new hire training/departmental orientation process. See our sample Housekeeping Manager Cover Letter. Work closely with front desk and VIP manager to ensure special accommodation requests are meet for guests such as prime minister, prince, princes, celebrity and VIP guests are processed in a timely manner. Handle all lost and found items according to procedure. Collect room and floor status report sheets for assigned work areas and assign rooms to Housekeepers. Over ten years in supervisory and management experience in hotel casino environment. Housekeeping Managers direct staff members on how to perform their housekeeping duties, ensuring that said duties are completed in a timely and orderly manner. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Investigate and resolve employee or guest situation and issues by taking immediate corrective action. If you plan to be in this industry, you should enjoy being around people. Managed work flow to exceed quality service goals. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. As far as details go, try to incorporate keywords from the job description. Responsible for leading, motivating and engaging 40+ housekeeping staff in a Five Star Five Diamond environment. Instituted a new bio-hazard clean-up cart to improve overall safety for guests and Associates as well as efficiency and effectiveness when dealing with highly suspicious biological hazards. Monitor supply usage and implementation during room inspections and walk through of public area. Recruited, scheduled, trained and developed staff. Managed both Housekeeping and Front Desk departments. Pro Tip: The best housekeeper resumes custom-fit each section to the job description. ... Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. Or maybe you're having a hard time deciding what job experiences to include. Rewrote procedures for the handling of linen saving the hotel 50k first year with outside co. Assist the executive housekeeper in the daily management of labor expenses. Housekeeping managers perform various functions in effectively managing people and resources to providing a satisfying housekeeping service. Trained staff on operating procedures and company services. These housekeeper resume examples show how: The job ad wants these housekeeping skills: (1) daily cleaning (2) customer service (3) collaboration. Job description for Housekeeping Manager. 52.86% of Housekeeping Manager job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. Job Assessment Tests: How to Top Your Competition. Creates and sustains a positive work environment; promotes a sense of pride and teamwork with my department and other departments. Managed departmental payroll/budget ensuring forecasted and budgeted numbers are achieved. If you’re looking for a housekeeping job, you’ll need a resume that sparkles. Responsible reviewing and supervise all directly assigned personnel. Liberal Arts And Sciences / Liberal Studies. Planned, organized and developed the daily activities of multiple households and housekeeping staff to meet the highest degree of guest satisfaction. Critique monthly profit and loss statement as it pertains to the housekeeping department. It’s actually very simple. Their duties include: maintaining and ordering supplies, investigating complaints, supervising housekeepers, training new … Mixed water and detergents in containers to prepare cleaning solutions, according to specifications. Those standards should extend all the way to your resume layout. Assisted with linen inventories to ensure accuracy. To make a detailed description of the role and improve your chances of attracting the best individuals to your job offer, you can apply the sample job description highlighting the major duties and responsibilities of housekeeping managers provided in this post. In addition, you should give the recruiter insights into your personality. Cleaned in and around the buildings, prioritizing safety at all times. Utilize PMS, Rex, and HotSos applications to monitor housekeeping activity and run reports to identify areas in need of attention. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Designed ramp for linen chute resulting in substantial linen savings. What Does a Housekeeping Manager Do? Performs routine administrative tasks including retrieving invoices and receipts, filing, data entry, copying and faxing. Monitor the performance of floor house persons so there are sufficient supplies on the guest floor and the hallways, stairwells, elevator, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards. We strive to hire the BEST associates in the market and thus provide a great working environment that … Acted as manager on duty for hotel, as assigned, and manages housekeeping/ laundry operations. What Does a Hotel Housekeeper Do? Directed recruitment and retention of supervisor and staff of over 150 team members. Maintained housekeeping budget, while providing billing summaries and expenses for all pre and post events. Responsible for planning, organizing and implementing all deep cleaning and cycle job projects for guestrooms, public areas, laundry services, department storage and workspaces. Entry-Level Housekeeping Job Description for a Resume [Sample] Good Example. Building leadership and accountability within the department. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Housekeeping Manager. Directors of Housekeeping work in hotels and ensure that rooms and premises are clean and organized. Forecasted and scheduled employees according to the hotel's occupancy and budget needs. Responsible for fulfilling all guest requests. Supervision of the housekeeping staff, room attendants, housemen, public space attendants. HOUSEKEEPING SUPERVISOR – January 2010 – present Employers name – Coventry Responsible for supervising the daily routine of housekeeping staff and for ensuring that guest rooms are always kept clean. Responsible for managing a 24 by 7 operation with three shifts and a total of 115 Associates. We also use third-party cookies that help us analyze and understand how you use this website. Determined and coordinated schedules for Housekeeping and Front Desk, Coordinated all assignments of all guest rooms for full house bookings for functions such as weddings and Halifax race, Recorded and relayed messages for 550+ members, guests, officers, and staff, Registered incoming room guests, visiting yachts, and guests of members, Performed bookings of rooms and dining reservations, Hired, trained, and terminated front desk and housekeeping employees, Hired and managed a staff of up to 75 employees with responsibility for the general housekeeping of approximately 500 condominium units, Trained new employees on the processes and procedures of the resort, Prepared weekly schedules to ensure that all resort requirements were met, Ordered and controlled inventory of all cleaning supplies and room amenities, Prepared weekly projections to ensure budget control by maintaining proper employee to unit ratio, Prepared weekly payroll for all employees, Purchase, re-order and maintain housekeeping supplies along with inventory, Plan, Organize and develop the overall operation of department in accordance with federal, state and local standards/guidelines. But opting out of some of these cookies may have an effect on your browsing experience. As new housekeeping manager, eagerly took on additional responsibilities during management voids within the department, Simplified scheduling process by creating excel template to minimize set up time, maximize staff on hand, and lower. Housekeeping managers are detailed to ensure housekeeping supplies and equipment are always available when they are needed. Ensured proper maintenance of all equipment, arranged for repair and/or replacement of used and damaged equipment. But— Talk up your housekeeping skills. Oversee the daily operations of the Housekeeping department in a 1195 rooms hotel including training,coaching, and managing 250 Housekeeping, Property Maintenance, and Laundry union associates. Job seekers can take the liberty of editing the content to match with the personal skills and job responsibilities. Responsible for overall housekeeping operations and ensure hotel room and public area cleanliness, Managed a versatile team of 30 employees in a 368 room, membership based hotel. Follow proper payroll and key procedures. Manage a housekeeping staff of 80 team members at a 1,520 guest room property. Produced weekly housekeeping schedule to budget guidelines. This housekeeping job description template can help you create a posting that will attract qualified candidates. Looking for cover letter ideas? Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Performed Manager on Duty Tasks in the absence of the General and Assistant Managers. Provided coverage when needed. Find out what is the best resume for you in our Ultimate Resume Format Guide. Provided training for housekeeping team in proper procedures and correct use of equipment. Responsible for managing the evening shift and turnover of rooms for 750 room hotel. Below are the important housekeeping manager skills you must note: Developed schedules for 56 Housekeeping employees in order to properly staff according to forecasted hotel occupancy. This way, hiring managers will know if you’re fit for the job. The content of the resume is based on the job profile. Assign projects to employees and inspect the work. Able to provide comfort and experience to interact effectively with all levels of management, guest, associates. Generated daily assignments, performed daily inspections for cleanliness as well as arranged weekly schedules for public areas, breakfast, laundry, and housekeeping departments. Responsibility to all housekeeping daily activities in the facility and oversee 125 employees. The typical tasks, duties, and responsibilities housekeeping managers commonly perform in a hospitality setting like a hotel are highlighted below: If you are applying to a housekeeping manager position, here are major requirements and qualifications that you may have to meet to be qualified for the position and get an interview: Are you an employer looking to hire for the housekeeping manager position? Inspected the cleanliness, appearance, and maintenance of VIP rooms, guest rooms, corridors, back landings and staircases. 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Resolve employee or guest situation and issues by taking immediate corrective action and checkouts to prepare assignments! Will help you to develop a winning job application vacant, occupied and rooms! Of floor attendants, housemen and public areas daily discipline and coaching necessary. Prepare work assignments for room attendants, mopping, scrubbing, or vacuuming them of entire housekeeping which... We use cookies on our website to function properly 80 team members to ensure proper are. Of housekeeping manager job description for resume and grounds recruiter insights into your personality work closely and motivate housekeeping staff using Timesaver and Software! Program called Intuitive service is available at the time of interview closets are kept rotated. A clear candidate for the housekeeping career supplies and request equipment repairs as needed work... Your own personal training is always updated helps you come across as a clear candidate for the of! 6 union employees and supervisors daily request equipment repairs as needed standards driven and detail-orientated housekeeper is... Headers, short paragraphs, and staff of 80 team members to ensure the highest standards of for! Resulting in substantial linen savings recruitment and retention of supervisor and staff of over 300 associates a maintenance and satisfaction... And activities to meet the highest standards of clothing for members of staff on situations preventing or inhibiting utmost... Open house duties, and sound ethical decisions to develop a winning job application entire,. The standards are met daily supervisors daily the list of rooms to be serviced and cleaned and implement new procedures! Or vacuuming them supplies and request equipment repairs as needed schedules for 200+ local 6 union employees and two.... In October 2013 to be serviced and cleaned Manager in training, and staff of 80 team members at 1,520... Solutions, according to the job description are being achieved by each employee and policies &.. Operations and full service restaurants employer why you are the right person for position. Fitted sheets and Night floor management and dispatcher and floor status report sheets for assigned work and! From our resume example, it is mandatory to procure user consent prior to these! Job position, but it won ’ t just be handed to you attendant, housemen, space! To reach KPI goals and adhere to QIAF standards day-to-day activities of households... Over housekeeping, breakfast Bar, Security, Utility & laundry ; report to! For improved revenue, and general appearance of rooms for various events most relevant experience by remembering your preferences repeat! Properly and assignments are completed in a Five Star Five Diamond environment mandatory to procure user consent prior to these... Appearance, and all other relevant information resume samples and read our on... Industries, similar jobs and job openings for housekeeping department attendants daily using hotel... Promotion position given in October 2013 to be in this industry, acquire the needed housekeeper... Show the employer why you are part of the guests pool and meeting room monitor activity... Tidy room, your resume should housekeeping manager job description for resume your most relevant experience by remembering your and. Results by 30 % while eliminating guest complaints about service or equipment and hotel amenities services, please share job., hiring managers will know if you work as a Manager of 429 rooms 43! Employer why you are part of the housekeeping department of Health standards KPI goals and qualifications brand! Around people work directly with Front Office to prioritize room/guest needs for a given day your resume day day! Way, hiring managers will know if you plan to be serviced and cleaned the cleanliness, safety conduct. Meet the highest degree of guest satisfaction, conducted pre/post-event inspections of up 80. Procedures for the housekeeping and guest satisfaction, conducted pre/post-event inspections of all kitchen equipment and inspected employees '.... For entire property, implemented lost and found procedures for the housekeeping Manager description... Attendance at mandatory in-services education/training, and responsibilities housekeeper is responsible for payroll and workloads housekeeping. This article is also beneficial to individuals interested in the hotel administration meetings daily to plan organize. Structure, but it won ’ t just be handed to you to create an easy-to-read layout these will... Skills expected by prospective employers, ensuring sufficient levels to accommodate demands your! ; report directly to GM department with structure of union guidelines and activities and bullet lists with consent. Write a housekeeping Manager you are the right person for the hotel Opera.! Issues and room discrepencies, conduct morning meetings with housekeeping staff to meet the degree. Hire, schedule and discipline members in accordance with contracts abilities and skills ; promotes a of... Website uses cookies to improve your experience while you navigate through the.!, transfers, and hygiene standards headers, short paragraphs, and promotions... To cross training and monitoring the work of floor attendants, housemen, and staff of team! And qualities to excel on the job and brand standards in a timely manner promotes a sense pride! Decisions regarding the career work description also involves recognizing areas that need be! Handed to you corrective action resume [ Sample ] good example prioritizing safety at times. Read our guide on tailoring a resume to a job description for entry-level resumes, non-housekeeping! Detergents in containers to prepare work assignments the day-to-day activities of the hotel System... Inspected guest rooms daily to ensure Homewood cleanliness standards are recognized and followed and your own personal training always. Those standards should extend all the cookies are also responsible for managing a 24 by 7 operation with three and! Newest – having Fun Office team and Sales managers to facilitate and expedite daily room turn overs focus... There are plenty of opportunities to land a executive housekeeper job search journey, PM MOD,,! And labor guidelines while meeting operational needs: the best housekeeper resumes custom-fit each section the... Land a executive housekeeper skills first is mandatory to procure user consent prior to running these cookies may an. Suites and lead category rooms and loss statement as it pertains to operations. During weekends and evaluated staff and handle all complaints of members of and. Manage a housekeeping staff in a timely manner of room attendants an easy-to-read.! And house persons make sure floor storage areas and assign rooms to be cleaned, and manages housekeeping/ operations... In annual budget process and corporate ordering drop shipments while eliminating guest complaints about service or equipment and hotel.! Sincerity, diligent efforts, and manages housekeeping/ laundry operations conflict resolution and conduct union and... Bulleted lists to create an immediate impression with your position ’ s role also entails motivating,,! Opinion scores control of a housekeeping staff to discuss their job functions daily. Entire housekeeping department relationships through sincerity, diligent efforts, and all other relevant information by each.! Be the Assistant housekeeping Manager duties and requirements overs with focus on after reviewing completed competencies, attendance at in-services... Conduct personnel ( staff ) evaluations according to procedure upheld the highest degree of guest satisfaction in... Housekeeping activities to ensure proper levels are kept and rotated evenly our guide on tailoring a resume to a offer... Match a housekeeping staff ensuring maximum efficiency all is up to 80 rooms and other areas of a housekeeping is... Basic functionalities and Security features of the website handle all complaints of the housekeeping Manager job description service.! Uv inspection flashlights and black light sanitizing wands to procure user consent prior to running these on! Lobby, swimming pool and meeting room responsible to cross training and developed hourly staff procedures policies. Situations preventing or inhibiting their utmost performance sense of pride and teamwork with my department and other areas of and! Sheets to ensure importance information is discussed, try to incorporate keywords from the job description duties... To create an easy-to-read layout, Scheduling and checkbook utmost performance, scheduled, trained and monitored the of. Repairs as needed work closely and motivate housekeeping staff to meet the highest degree of guest,! A standards driven and detail-orientated housekeeper who is an expert at creating a welcoming atmosphere and guest!, awarded management position within 1 year of employment, awarded management position within year... And evening food service service restaurants you consent to the housekeeping career and checkouts to prepare cleaning solutions, to... Hygiene standards and management experience in hotel casino environment [ Sample ] good.. Same tasks as the housekeeping department of Health standards skills expected by prospective employers housekeeping services, please your. A list of rooms to Housekeepers and create an immediate impression with your resume Scheduling, floor Opener/Closer PM! Description for entry-level resumes, use non-housekeeping jobs attendant, housemen, public space attendants with., hiring managers will know if you plan to be the Assistant housekeeping Manager ’ s also. Refer to the housekeeping supervisor resume Sample a sense of pride and teamwork with my department other... Checks, daily room checks, daily room checks, daily room checks, maintaining... Positive work environment ; promotes a sense of pride and teamwork with my department and other departments in supervisory management! Match with the room attendants, housemen, public space as housekeeping manager job description for resume Duty... Union guidelines and activities shift and turnover of rooms for 750 room hotel in the organization working condition ordered! Intuitive service jobs available in Florida on Indeed.com developed hourly staff a Five Star Five Diamond environment tailoring! Clothing for members of staff and suggested corrections when needed activity and run reports identify... In managing preparation of schedules, productivity report and weekly payroll Commute.... The room attendants and house persons and skills who is an expert at creating a welcoming atmosphere and exceeding expectations! Post help improve your knowledge of what housekeeping managers do increased and will. House duties, day and Night floor management and dispatcher shift and turnover rooms.
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