So is your health. We’ve made it easier to: check medical records SERVICES PROVIDED 24/7/365. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Average Vanderbilt University Medical Center Patient Services Representative hourly pay in the United States is approximately $17.20, which is 10% above the national average. EOE/AA/Women/Minority/Vets/Disabled. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. Ask to speak with the Adult Hospital administrator on call. If you get a busy signal due to high call volume, please hang up and try again. We will contact you within one business day to review your appointment request. ANSWER AND PROCESS INBOUND CALLS (approximately 5,000-6,000 calls per day):-Vanderbilt University Medical Center (VUMC) main published number - 322-5000-Vanderbilt University main published number - 322-7311-Children's Hospital (VCH) - 936-1000-Directory information line - 1-1411-Direct attendant calls (zero for Operator)-Inbound Skype calls-Answer, hold, … Some specialties may require a referral prior to scheduling an appointment. Our Nursing Philosophy: We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient … We continuously strive to elevate our services and reduce anxiety for patients and their families. Patient Service Specialist - Vanderbilt Eye Institute Vanderbilt University Medical Center Nashville, TN. Over 200 specialists are here to serve patients. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Patient Service Specialist - Vanderbilt Eye Institute new. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist (Eskind Diabetes)(Franklin) Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. To request transport, patients and patient visitors may call 615-936-1215 option 3. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Vanderbilt Eye Institute Your Role: In your pivotal rewarding role as Associate Patient Service Specialist, you will provide service to patients pre-appointment, during, and/or post appointment with regular guidance. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Welcome to the new, improved My Health at Vanderbilt. Director, Customer Relationship Management, Monroe Carell Jr. Children's Hospital at Vanderbilt, We connect patients to over 1,600 providers, Over 3,000,000 appointments scheduled in 2017, We offer appointments at over 100 locations. Vanderbilt University Medical Center’s adult and pediatric clinical services have undergone significant growth over the past five years and plans are in place that will sustain rapid expansion throughout the next decade. Patient Relations at Vanderbilt Health is here to ensure that your experience at our hospitals and outpatient clinics is positive and respectful. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Clinical Nutrition Services is comprised of professional staff (Registered Dietitians and Dietetic Technicians) who provide medical nutrition therapy for and on behalf of patients at Vanderbilt University Medical Center. Updated Sep 26, 2020 Enjoy the convenience of GP online services with the ability to interact with your GP practice at any time of the day or night, wherever you are. Select the date you received service so we can correctly redirect you: If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. The Vanderbilt Comprehensive Assessment Program for Professionals (VCAP) provides a first step toward treatment for professionals whose emotional or behavioral problems are affecting their work and personal lives. Patient Access Services Share your praise for outstanding service with our team members. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Upon referral, our VCAP team evaluates an individual's job-related concerns such as addiction, career burnout, disruptive conduct and stress, providing them with a comprehensive … If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Patient Services Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. Help you understand your Patientsâ Rights and Responsibilities. Vanderbilt is a community of talented and diverse staff & faculty! Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Childrenâs Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. If you are having a medical emergency, call 911 or seek emergency medical help immediately. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Click Here To View The VUMC Promise of Discovery Technical Capabilities Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Patient Service Specialist #2010270. See how we're keeping safe during COVID-19. This estimate is based upon 12 Vanderbilt University Medical Center Patient Services Representative salary report(s) provided by employees or … If you get a busy signal due to high call volume, please hang up and try again. ... Changes to adult health system better align patient services. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Learn about Vanderbilt University Medical Center culture, salaries, benefits, work-life balance, management, job security, and more. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. If you get a busy signal due to high call volume, please hang up and try again. EOE/AA/Women/Minority/Vets/Disabled Copyright © 2020 by Vanderbilt University Medical Center. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. About Vanderbilt University Medical Center. Vanderbilt University Medical Center 3.8. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Sr Patient Service Specialist -Radiation Oncology. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Staying safe is essential. Average Vanderbilt University Patient Services Representative yearly pay in the United States is approximately $47,934, which is 15% above the national average. Your Role: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. The latest COVID-19 information from VUMC. Office hours: 8 amâ5 pm, MondayâFriday. If you get a busy signal due to high call volume, please hang up and try again. Patient Service Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Fortunately, a Patient Access Services (PAS) team has been working behind the scenes throughout 2018 to knock down barriers to accessing care. Answer questions or address concerns about your care. This involves scheduling patient appointments, escalating patients’ health concerns in accordance with individual division guidelines, providing connections to resources for clinical advice and guidance and navigating complex situations while making sound, effective decisions. Using the Patient Services website on your computer or mobile, you can: • order prescriptions • book and cancel appointments • view your medical record Patient Access Services' Leadership Contact Information: Chanell Branch, Vice President, Patient Access Services, Krista Lewis, Director, Referral Management Center, Vanessa Marlowe, Director, Care Connections, Liz Nix, Director, Service Quality & Development, Ryzell McKinney, Director, Access Technology, Denise Amalfitano, Assistant Director, Referral Management, 615-538-2091, denise.amalfitano@vumc.org, Trey Bryant, Director, Business Operations, Jenny Carr, Assistant Director, Customer Relationship Management, Joshua Johnson, Director, Ambulatory Access Analytics, Laura Ladd, Director, Finance and Administration. Patient Access Services (PAS) is committed to connecting our patients to the care they need to get well and stay well. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. VUMC Recent Accomplishments Education Associate Patient Service Specialist Job at Vanderbilt University Medical Center – 3.8 in Nashville, TN Job Description. Patient Services. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. If you get a busy signal due to high call volume, please hang up and try again. Search job openings, see if they fit - company salaries, reviews, and more posted by Vanderbilt … If you receive a recorded message, listen to the options carefully or press 0 to be transferred to the operator. Vanderbilt University Medical Center1211 Medical Center Drive, Nashville, TN 37232. Provide you information about Planning for Your Care In Advance. We are here to listen to you and address any concerns you may have about your experience with us. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. 3 weeks ago. Reviews from Vanderbilt University Medical Center employees about working as a Patient Services Representative at Vanderbilt University Medical Center. Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. This estimate is based upon 12 Vanderbilt University Medical Center Patient Service Representative salary report(s) provided by employees or … Vanderbilt University Medical Center Patient Service Representative Reviews. Marriot Hotel (Mobility Impaired) Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . 6:00am 9:00pm Monday-Friday (Call 936-1215, Option 3 to arrange service) On call service to and from the following facilities: Alive Hospice. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Copyright © 2019 by Vanderbilt University Medical Center. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. The Care Connections team is responsible for all inbound & outbound calls and electronic correspondences. Feb. 7, 2019—Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. We continuously strive to elevate our services and reduce anxiety for patients and their families. Monroe Carell Jr. Children's Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 If you are having a medical emergency, go to the nearest hospital emergency department. Did you know you can request an appointment directly with one of your doctors at. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 3 Vanderbilt University Medical Center Patient Services Representative jobs. The latest COVID-19 information from VUMC. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist- Neuroscience Clinics (The Vanderbilt Clinic)- FT Days- VUMC Nashville, TN +1 location. If you get a busy signal due to high call volume, please hang up and try again. 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